About Us

My name is Ivan Walsh and I’m a Technical Writer based in Dublin, Ireland.

I help people improve how they write, publish and extend their information assets. In other words, I write technical documentation that people like to read, reduces support requests, and encourages customers to use your products.

I setup this site to help technical writers and developers improve their technical documents with these pre-formatted templates.

Who’ve you worked for?

I’ve provided products and services to companies in the UK, US, Asia and the Middle East. Some of these you might know:

Accenture, Allied Irish Bank, Bank of Ireland, Bearing Point, DHL,Disney, Ernst and Young, IBM, Intel, LeasePlan, KPMG, NEC, Oracle, S1, Symantec, Valista, Vodaphone, Western Union

How can I contact you?

You can get me at ivanawalsh@gmail.com or ivan at klariti dot com

I have a question about the templates?

If it relates to a template you bought, please include the order number.